How Your Small Business Can Benefit From These 5 Whatsapp Business Features

This feature provides you with the opportunity to showcase all of the products and services your business offers. Besides just posting a picture of what you have to offer, you can also talk a bit about it in the description section provided, as well as mention its price and product number.

The catalog feature eliminates the monotonous task of having to send images and describe each product to each individual client.

Unlike its predecessor, WhatsApp Business API (Application Programming Interface), WhatsApp Business Cloud API verifies and gives businesses access to its services within a few minutes and without having to incur the costs of hosting their own servers.

WhatsApp Business Cloud API enables your company to develop customer support as well as better your customer's overall experience through personalization.

WhatsApp Business Cloud API comes with its own list of features that include:

• Automation of confirmation alerts in regard to orders, payments, shipping, and more by integrating a diverse list of CRMs as well as eCommerce platforms.
• Sending out information about special offers or discounts through image, voice, text, or video messages.
• Allowing you to offer live chat assistance to your customers. You can also use an API WhatsApp chatbot.
• Forward bulk messages to your entire clientele in one go.

In addition to completing purchases via WhatsApp, the application also provides you with a means to send and receive money securely. You can send money to any of your contacts using just their contact information, however, this is only possible if the users' phone number is linked to their current bank account.

This works just the same as any other UPI-enabled service (Unified Payment Interface). Once a transfer is complete, a text message will be sent to confirm the details of the transaction.

To Conclude:

WhatsApp has transitioned from a mere communication app to one that can now be used to perform business effectively as well. Making good use of all the features provided by the application can give your business a boost in sales as well as improve your relationships with your clientele.

Prism Digital is currently the best WhatsApp business API provider in Dubai to help integrate your business with a WhatsApp API for you to effectively make use of WhatsApp Business, as well as improve your customer experience to increase sales.